Support

If you have any questions or problems when using the system or when registering, please contact the Call Aachen Service Centre

Tel: +49 (0)241 432 45255

Or send us an email to kita-portal@mail.aachen.de with KiTa-Portal Aachen in the subject line.

If you have questions or problems regarding the allocation of places and the search for places, please contact the above-mentioned number or via email at platzmanagement@mail.aachen.de.

The staff at the Call Aachen Service Centre will be delighted to help you. Please have all your data to hand (user name, password). You will also need to have an internet connection on your laptop or PC.

Your KiTa-Portal Aachen team