Article of Dec 8, 2023

© Stadt Aachen/Andreas Steindl

Limited use on January 8th and 9th 2024

Dear Parents,

As part of technical revisions, the KiTa portal will have the following restrictions on Monday, January 8th and Tuesday, January 9th, 2024:

- On both days there is no possibility to search for facilities in the city area, so no new inquiries can be sent

However, the overview of the requests made (care) in the parent account can still be viewed.

Please do not be surprised by limited usage and refrain from reporting on these two days.

We ask for your understanding!

Article of Nov 30, 2023

© Stadt Aachen/Andreas Steindl

Warning about the App "KitaTeddy"

Dear Parents,

we received a warning notice about the app „Kita Teddy“. Many families tried to reserve a place in their desired day care facility through this app.

A reservation of childcare spots for child care facilities in the city boundaries of Aachen can only be placed through the KiTa-Portal of the city.

The app „Kita Teddy“ asks for your KiTa-Portal credentials. This can have serious consequences as the app „Kita Teddy“ is then able to use and alter your data.

This includes:

  • altering the login data (user name and password)
  • changing of contact information and personal information (name and address)
  • deleting childcare spot requests and rejecting received child care spot offers

We strongly advise not to pass on your KiTa-Portal credentials to third parties.

Feel free to contact us if you have any questions.

Jugendamt Stadt Aachen
Team öffentliche Aufgaben